Warranties

We service all brands

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Aquamaid is confident in out workmanship. We warranty our labor for a term equal to that of the manufacturers warranty of the part(s) that we install. For instance, if we install a motor that has a 1 year manufacturers warranty, then we will match that with a 1 year labor warranty. If the motor fails within the 1 year warranty period then both the parts and labor are covered!
The Service Team, Aquamaid Pool Service

Typical Warranty Terms

Manufacturers specific terms may vary and override the typicals listed here.

Includes these brands (Zodiac, Baracuda®, Jandy®, SAVI®, or Nature2®)

Repair parts are warrantied for thirty (30) days from the date of the repair.

 

New whole goods are warrantied for one (1) year from the date of retail purchase, with the following exceptions:
  1. Heat pumps are warranted for two (2) years. Heat pump compressors and heat exchangers are warranted for five (5) years.
  2. Complete electronic salt water chlorine systems (controller and cell purchased and installed together), including Nature2 Fusion Soft, are warranted for three (3) years, with the exception of the AquaPure®Ei™ Series, which is warranted for one (1) year
  3. Those certain Never Lube® valves made from CPVC are warranted for the life of the pool on which they were originally installed. For the avoidance of any doubt, any Never Lube valve made from PVC is only warranted to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of retail purchase.
  4. Robotic cleaners are warranted for two (2) years.
  5. The G3 model and Kontiki cleaners are warranted for ninety (90) days.
  6. Pool cleaner wear-and-tear items including, but not limited to, tires (including track tires), surface disks, shoes, and footpads, are not warranted.
  7. Refrigerant and other expendables are not warranted.
  8. Replacement products, or parts, provided at no charge are warranted only until the original finished good’s warranty has expired. Purchased replacement parts are warranted for ninety (90) days from the date of retail purchase, with the exception of electronic salt water chlorine  generator cells and electrodes, which are warranted for one (1) year.
  9. Variable speed pumps are warrantied for three (3) years.
  10. All Jandy Pro Series and SAVI LED nicheless underwater lights (including LED light drivers for: bubblers, lit falls, and celestial fiber) are warranted for three (3) years.
  11. Jandy Pro Series Ozone will only be warranted for one (1) year.
For warranty information specific to Nature2 products, other than Nature2 Fusion Soft, please see the owner’s and installation manuals for those products.

 

The manufacturers warranty policy overrides any information listed here. For warranty specifics and exclusions please visit the Zodiac website.

Includes these brands (Pentair, Sta-Rite)

Repair parts are warrantied for thirty (30) days from the date of the repair.

 

New whole goods are warrantied for sixty (60) days from the date of original purchase or installation.
Extended Warranty is available if the customer 1. registers their products, 2. provides a copy of a sales receipt, 3. provides the qualified installers invoice within 60 days of installation.
Extended Warranty Coverage for Residential Products (Qualified Installation Required)
  1. Automation Control Systems – one (1) year.  Suntouch Solar & Solartouch Solar systems – 3 years.
  2. Filters and Valves – one (1) year.
  3. Heaters – two (2) years.
  4. Heat pumps are warranted for two (2) years. Heat pump compressors for ten (10) years and Titanium heat exchangers are warranted for lifetime.
  5. Lights – one (1) year. Bulbs sixty (60) days. Intellibrite 5g White LED lights – two (2) years.
  6. Single and dual speed pumps – one (1) year.
  7. Variable speed pumps – three (3) years.  SuperFlo & SuperMax VS – 2 years.  Intelliflo & Intellipro (Part # 011018 & P6E6VS4H-209L) Variable Speed Pumps – 2 Years. INTELLIFLO 2 VST & INTELLIPRO 2 VST Variable Speed Pumps – 3 Years.
  8. Sanitizers – 1 year. BIOSHIELD UV Sterilizer – 2 Years. UV Quartz Sleeve – 1 Year.
  9. White goods & water features – 1 year.
Extended Warranty Coverage for Residential Products (Qualified Installation NOT Required)
  1. Aboveground Systems – 1 year
  2. Automatic Pool Cleaners – 1 year. Brushes, Climbing Rings, Cartridge Filters – 60 Days. Suction Seal, Foot Pad, Wings, Bumper Strap, Seal Flaps – 1 Year. Inground PROWLER Models, KREEPY KRAULY, KRUISER, GREAT WHITE & SANDSHARK – 2 Years.
  3. INTELLICHLOR Salt Chlorine Generator (w/o power center) 2 Years.
  4. Maintenance equipment replacement parts – 60 days.
The manufacturers warranty policy overrides any information listed here.  For warranty specifics and exclusions please visit the Pentair website.
Hayward

Hayward parts and equipment are not included in the Aquamaid labor warranty match policy

Repair parts are warrantied for thirty (30) days from the date of the repair.

 

New whole goods are typically warrantied for one (1) year from the date of original purchase or installation.
TigerShark QC Robotic Cleaners – 3 years.

 

Warranty claims will not be managed by Aquamaid for Hayward equipment.  The homeowner will need to contact Hayward directly for warranty claims.

 

The manufacturers warranty policy overrides any information listed here.  For warranty specifics and exclusions please call Hayward at (908) 355-7995.
Everything Else

Everything Else…

Repair parts are warrantied for thirty (30) days from the date of the repair.

 
Zodiac, Pentair, and Hayward the the big 3 suppliers of pool equipment but there will occasionally be parts or equipment supplied by another manufacturer.  In those cases, the manufactures warranty terms apply.  For products other than Zodiac and Pentiar, Aquamaid is unable to match the manufacturers warranty terms for our labor.